If these steps do not solve the issue, the earbuds might be faulty. Make sure you return them to us to arrange a alternative at the earliest opportunity.
Move 3: Consider charging the situation with an alternative charger and cable. If the case still won't cost, it is achievable that the case itself is faulty. You should deliver it to us and arrange the replacement as quickly as possible.
Move 2: Clear the charging ports on both the earbuds and the case to remove any debris that might interfere Using the connection.
Phase 2: Inspect the microphone holes for any blockages due to Grime. If existing, gently cleanse them that has a gentle cloth.
Phase 2: Insert the earbud into the charging situation and Check out the indicator mild. If it illuminates briefly (close to just one second), the earbud’s battery is likely to be fully depleted.
If these ways never take care of the issue, the earbuds may be faulty. Remember to return them to us, and We are going to prepare for any substitute instantly.
In case you practical experience a major deviation with the envisioned battery everyday living, the merchandise may very well be defective. In these types of scenarios, remember to contact us to rearrange a substitution at your earliest ease.
Phase 2: Peel off the protective films about the earbuds and place them into the case to recharge for approximately 30mins.
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Phase 1: Make certain that the power adapter and USB Kind-C cable are securely connected. Step 2: Attempt to charge a special system utilizing the exact charger and cable. If website another unit also fails to charge, The problem might be Along with the charger or cable, and They could ought to be replaced.
Permit it to charge for about a person hour. If the indicator gentle won't turn on, there might be a poor relationship amongst the earbuds plus the charging situation. Cleanse the charging contacts and take a look at charging yet again.
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Stage 3: Open the case lid to observe the indicator light. (1) Speedy Blinking: This indicates the earbuds are in pairing manner. Please delete any existing entries out of your Bluetooth record and after that reactivate your machine's Bluetooth aspect.
Move three: In the event the function however isn’t responding, adjust the in shape in the earbuds to guarantee These are securely placed in your ear canal.